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Millennium Custom Auto in Deer Park, NY - Collision Repair

Millennium Custom Auto - Auto body, Collision Repair, Hot Rod Customs, Restorations, Custom Limousine Builders and Corvette Specialists in Deer Park, Long Island

Collision Repair

  • Will It Be Fixed Right? Let us handle it. Don't take a chance!
  • High Standards Certified Refinish Technicians
  • Quality Repairs ASE Certified

collision repairYou have paid insurance premiums since you started driving; now you have an accident and what happens next? Your insurance company may try to persuade you to go to one of their partner shops which may not be in your best interest. Insurance companies want you to use their partner shops because they get discounted labor rates and are allowed to dictate how the repairs to "YOUR" car are to be done. Because these shops are under contract with the insurance companies they have guidelines to follow that may affect the quality of the repairs done to your vehicle. At Millennium Custom Auto we hold ourselves to a higher standard. Will it be fixed right?

Will my car be the same as it was before the accident? These are common questions on the minds of collision repair consumers everywhere... And they're valid questions. Well over half the automotive paint and body repair facilities in business have and will continue to produce poor quality repairs.

Will the car be as safe to drive as it was before the accident? Fact is, regardless of how a repaired vehicle looks when the shop is finished, it may not necessarily be safe to drive. At Millennium Custom Auto we have over 30 years experience in the auto body repair industry and we are dedicated to the quality of our repairs.

collision repair You were just involved in an accident and liability had been determined to be the other drivers fault. The insurance company that owes you money gives you a number to call to have the damage inspected. When you speak to them they advise you to take it to a certain shop in the area, one of their "Direct Repair Partners". You ask about using a different shop and they say things like, "...take it there and it may take an appraiser several days or weeks to come out." Or that it may cost more than they will pay and you would have to pay the difference. This is not true! Because they have chosen the option to repair your car instead of replacing it no one knows exactly how much it will cost until the car is done and you are satisfied with the repairs. These are simply marketing tools used to steer you to their repair partners.

Facts You Should Know:

  1. No law requires you to get more than one estimate to repair your vehicle.
  2. You are not required to use any particular shop to obtain repairs. You choose the shop and authorize the repairs.
  3. You do not have to accept the Insurance Company's appraisal of damage. Check the "Appraisal Clause" in your policy on how to resolve any differences.
  4. There is a big difference between shops. Any shop can give a lower price by leaving something out or overlooking parts. At Millennium Custom Auto we will do an excellent job of restoring your car to as new condition at a fair price.

When looking at your Insurance Company's repair estimate, there are 3 terms you may not be 100% familiar with regarding the parts they are telling the repair shop to repair your vehicle with.

  • OEM (Original Equipment Manufacturer) - OEM's are the industry's brand name auto manufacturers, such as, General Motors, Ford, Toyota, Volkswagen, etc. The OEM definition in the automobile industry constitutes a federally-licensed entity required to warrant and/or guarantee their products, unlike "aftermarket" which is not legally bound to a government-dictated level of liability. OEM parts are what your car was manufactured with. They will have the exact fit, finish, gauge of metal and will be of the same metallurgical corrosion resistance as of that which was originally manufactured for your car.
  • LKQ (Like Kind and Quality) - or used parts may be from the same model year, they are taken off vehicles that were involved in mishaps serious enough to take them off the road. Often these parts need repairs before they can be installed on your vehicle, and there is no guarantee that "LKQ" parts are OEM (Original Equipment Manufacture) parts if the totaled vehicle from which the parts came had previously been repaired using aftermarket parts.
  • Quality Replacement - means they were made by someone other than your vehicle's manufacturer. They are not always a quality replacement part as the name may imply. There are different types of "Quality Replacement" parts available, Capa and non Capa.
    • Capa Parts - The Certified Automotive Parts Association is a non-profit organization that certifies the quality of automotive parts used for collision repairs. CAPA oversees a testing and inspection program that certifies the quality of automotive parts used for collision repairs. CAPA ensures that parts meet quality standards for fit, component materials, and corrosion resistance. CAPA is not a manufacturing, marketing or sales organization. The CAPA program provides consumers, auto body shops, part distributors and insurance adjusters with an objective method for evaluating the quality of certified parts and their functional equivalency to similar parts manufactured by automotive companies. CAPA was founded to promote price and quality competition in the collision part industry, thereby reducing the cost of crash repairs to consumers without sacrificing quality. Only competitive auto body parts that meet or exceed CAPA Quality Standards for fit, materials, and corrosion resistance are allowed to display the CAPA Quality Seal and are listed in a directory, which is widely available to the crash parts industry.
    • Non-Capa - These parts may not have the same fit, finish, or metallurgical corrosion resistance or even be made from the same gauge of metal. Use of these parts may even void your car's warranty. These parts are not tested for any specific quality standards other than what the parts manufacturer deems necessary.

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